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Discussion topic: Internet extremely slow
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This message was authored by: CB8695
Message posted on 28 Jul 2024 11:27 AM
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Internet extremely slow
Since yesterday evening, my internet has been very slow, it can take over a minute to load a web page, and it's impossible to stream any videos. I've checked all my connections, rebooted the router, ensured I've got no active downloads, and it still persists. The Sky service checker says everything is fine, but it's clearly not.
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 28 Jul 2024 11:46 AM
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Re: Internet extremely slow
@CB8695 Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: CB8695
Message posted on 28 Jul 2024 11:50 AM
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Re: Internet extremely slow
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