24 Mar 2024 07:46 PM
Internet dropping out intermittently with problem becoming more regular. Today internet is constantly dropping. Have conducted test with results saying everything is ok even though internet isn't working!!!
not a happy customer right now
24 Mar 2024 08:23 PM
I am in the same situation. What's going on Sky??
24 Mar 2024 10:20 PM
Have you run the broadband test and checked your routers stats?
25 Mar 2024 12:48 AM
Yes, I have and it says that everything is fine. This has been going on for a few weeks now & is becoming more frequent
25 Mar 2024 07:50 AM
Can you post your router stats?
25 Mar 2024 04:02 PM
I don't know how to do that
25 Mar 2024 05:29 PM
I am also having the same problem. Drops out a number of times a day.
26 Mar 2024 09:38 AM
Well your stats look OK as your noise margin is around 6db so doesn't appear to be a line fault.
The problem with random dropouts is that unless you're into double figures a day it isn't seen as a fault as such.
If you are I would post your router log on here and some of the more technical members may be able to shed some light.
26 Mar 2024 09:39 AM
26 Mar 2024 07:59 PM
Won't let me post info. Got this:
"Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied."
26 Mar 2024 08:08 PM
I'd do a screenshot of your stats and upload that.
26 Mar 2024 08:14 PM
26 Mar 2024 08:46 PM
The stats show your line hasn't dropped for over 30 days. I'm therefore assuming it's a wifi issue.
26 Mar 2024 09:06 PM
This is happening to me today also
26 Mar 2024 09:40 PM
Thank you for your help!
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