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Discussion topic: Phone not connecting and WiFi drops out! WiFi box remains all lit green.

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This message was authored by: Si76

Message posted on ‎26 Mar 2024 09:54 PM

Phone not connecting and WiFi drops out! WiFi box remains all lit green.

Constant drop of WiFi. 
call land line and our number is not connectable. 
Once WiFi kicks back in phone is call OK. 
no new devices added. No change but daily / night failing. 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎27 Mar 2024 07:30 AM

Re: Phone not connecting and WiFi drops out! WiFi box remains all lit green.

Posted by a Superuser, not a Sky employee. Find out more

@Si76 for forum members to be able to help,please pist your Sky hub's connection stats see Find your Sky Broadband router statistics

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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