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Discussion topic: Intermittent connection

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This message was authored by: Blankley59

Intermittent connection

Internet keeps going on and off 

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This message was authored by: Highlinder

Re: Intermittent connection

Posted by a Superuser, not a Sky employee. Find out more

@Blankley59 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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If you have found this solution helpful please tick this as the answer.
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This message was authored by: Blankley59

Re: Intermittent connection

@Highlinder sorry I can not upload the screenshot of the results? Thank you though for helping 

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This message was authored by: Blankley59

Re: Intermittent connection

Blankley59_0-1713722758084.png

 

This message was authored by: Chrisee

Re: Intermittent connection

Posted by a Superuser, not a Sky employee. Find out more

@Blankley59 as the screen shot was not approved it is lijely you posted the wrong page. Thecstats are linked from the  bottom right of the standard maintenance page. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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