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Discussion topic: No Internet again!!

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Deanpaterson
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This message was authored by Deanpaterson This message was authored by: Deanpaterson

No Internet again!!

‎21 Apr 2024 08:32 PM

My Internet is down again , it's getting really frustrating as I'm trying to work!! Says broadband is OK but no Internet.
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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: No Internet again!!

‎22 Apr 2024 06:57 AM

Posted by a Superuser, not a Sky employee. Find out more

@Deanpaterson if the internet light on the hub is green but no data passes try rebooting the hub. If the internetvis amber the hub has lost its connection so unless the My Sky app connection test run overca mobile connection says there is a known fault in your area call Sky to report the issue.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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