Discussion topic: Installation
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Message posted on 02 Aug 2025 10:34 AM
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Installation
For the second time Sky has cancelled our installtion as a new cusatomer. Have spent ages called several Sky numbers but nobody but NOBODY can tell me why it was cancelled! What is going on???????????????????????????????????
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Message posted on 02 Aug 2025 10:38 AM
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Re: Installation
@tangmere67 wrote:For the second time Sky has cancelled our installtion as a new cusatomer. Have spent ages called several Sky numbers but nobody but NOBODY can tell me why it was cancelled! What is going on???????????????????????????????????
This is something the forum would not be able to tell you. Only Sky can give you that information. You will need to speak to them directly @tangmere67
Message posted on 02 Aug 2025 10:39 AM
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Re: Installation
@tangmere67 Sky Stream, where you have posted, is a self install TV box, so you wouldn't get an installation appointment for that.
What exavctly are you having installed?
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 02 Aug 2025 10:50 AM
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Re: Installation
Thanks but even Sky rep I spoke to could not find an answer, totally given here.....
Message posted on 02 Aug 2025 10:51 AM
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Re: Installation
Thanks, broadband and Sky steam. Nowt else
Message posted on 02 Aug 2025 10:51 AM - last edited: 02 Aug 2025 10:55 AM
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Re: Installation
@tangmere67 Your post has been moved to the broadband board as already noted Sky stream isn't part of the installation process.
You will have to setup your stream box as the Broadband installer won't do this for you.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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