This discussion topic has been answered Discussion topic: Installation new broadband
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Message posted on 28 Oct 2025 11:34 AM
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Our installation should be done by 13 October but is still not live do to a cables needed to install on outside of property still no any further updates?? What I need to do now ? 😠
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Message posted on 28 Oct 2025 11:51 AM
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@Peter322 When was the last time you called for an update? If it is outside work then that would be down to Openreach, but you will need to speak to Sky again for updates.
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Message posted on 28 Oct 2025 11:45 AM
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Re: Installation new broadband
@Peter322 What has Sky told you in updates when calling them after the failed installed date?
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Message posted on 28 Oct 2025 11:49 AM
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Re: Installation new broadband
The employee told me that I will be informed when they do fix the problem nothing since I don't know what I need to to I need internet !
Message posted on 28 Oct 2025 11:51 AM
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@Peter322 When was the last time you called for an update? If it is outside work then that would be down to Openreach, but you will need to speak to Sky again for updates.
If you have found this solution helpful please tick this as the answer.
Message posted on 28 Oct 2025 11:52 AM
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Re: Installation new broadband
I will call them today again 😕
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