Discussion topic: help
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Message posted on 28 Oct 2025 11:12 AM
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help
hi just bought a new house and not collecting keys for 10days can i order equipment to an alternative address? I work from home and really need the internet set up as soon as we move in?
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All Replies
Message posted on 28 Oct 2025 11:46 AM
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Re: help
@mandy118 Are you with Sky already or joining as a new customer?
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Message posted on 28 Oct 2025 11:47 AM
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Re: help
new customer , we have virgin at the moment but new property dosnent provide virgin. x
Message posted on 28 Oct 2025 11:51 AM
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Re: help
@mandy118 Sky will only deliver to the registered address on your account which will be your new property
Message posted on 28 Oct 2025 11:52 AM
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Re: help
@mandy118 Normally Sky send out the router equipment a few days before the activation date. If you are not home Royal Mail normally leave a card for collection or when you would like it delivered when you are home.
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