04 Apr 2024 04:24 PM
I want to return or recycle my Sky router/modem (ER110) as I have switched broadband providers. Does the router contain any personal information (aside from the now obsolete wifi password)? If so, how to erase?
04 Apr 2024 04:33 PM
Posted by a Superuser, not a Sky employee. Find out more
@PTFarnsworth wrote:
I want to return or recycle my Sky router/modem (ER110) as I have switched broadband providers. Does the router contain any personal information (aside from the now obsolete wifi password)? If so, how to erase?
@PTFarnsworth not sure what personal information the router would hold but if you are worried you should be able to reset the router to its factory settings, I can't remember if the ER110 has a button on the back or a pinhole to do this
04 Apr 2024 04:33 PM
Posted by a Superuser, not a Sky employee. Find out more
@PTFarnsworth wrote:
I want to return or recycle my Sky router/modem (ER110) as I have switched broadband providers. Does the router contain any personal information (aside from the now obsolete wifi password)? If so, how to erase?
@PTFarnsworth not sure what personal information the router would hold but if you are worried you should be able to reset the router to its factory settings, I can't remember if the ER110 has a button on the back or a pinhole to do this
04 Apr 2024 04:36 PM
Thanks a lot, indeed there is a button, I will give it a push.
04 Apr 2024 05:34 PM
Posted by a Superuser, not a Sky employee. Find out more@PTFarnsworth Hubs don't have any of your personal details stored, they simp,y don't have the anility to store anything like that, they are purely designed to allow access to the WWW via a gateway.
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