Do I need an engineer - ex virgin customer

[Amylm82]

My flat had Virgin Broadband.  I have ordered Sky.  Do I really need an engineer or should I just be able to plug in and go.  Thanks 

[cookiemonsteruk]

@Amylm82 

Could you enter your full address below and copy and paste the notes below the table

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

[TimmyBGood · Accepted solution]

@Amylm82 

Like any other Openreach ISP, Sky cannot use Virgin cable or other infrastructure.

Depending on the results of the Wholesale Checker which @cookiemonsteruk linked to above, Sky Broadband requires either an Openreach copper line and master socket or an Openreach optical cable and ONT.