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Discussion topic: Disgusted

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This message was authored by 000Chris This message was authored by: 000Chris

Disgusted

My broadband deals is up I phoned this morning to extend broadband ony to find out NEW CUSTOMERS get a better deal than existing [removed]. I,I'll be looking for new supplier after 30 years with sky. Disgusting.

 

Moderator note: removed inappropriate language

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Disgusted

Posted by a Superuser, not a Sky employee. Find out more

@000Chris wrote:
 ony to find out NEW CUSTOMERS get a better deal than existing mugs. I,I'll be looking for new supplier after 30 years with sky.

Your initially lower cost from a different supplier will be because every other ISP does the same thing: their 'existing mugs' (longer-standing customers who haven't switched) will be subsiding you during your new minimum term.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Disgusted

Posted by a Superuser, not a Sky employee. Find out more

@000Chris 

Most, if not all providers do this now. From recent posts on here it does seem that decent deals are increasingly hard to find. If you choose to leave the same will happen at the end of your discounted deal with whoever you go with. Once you've been away for 18 months you'll be able to rejoin Sky if you wish to and benefit from new customer discounts. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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