Desperate for internet - in limbo. Broadband activation

[IntOx]

Thanks. Can you please make sure that someone emails or calls me? I can't see the chat bubble, despite trying with various different browsers. Thank you!

[TimmyBGood]

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@IntOx wrote:

.Can you please make sure that someone emails or calls me?

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Unfortunately there's no way to initiate that from a forum post, and Sky typically don't do it anyway.  You'll have to persist with calling or looking for a chat bubble.

[dmy24]

Thank you for escalating, a chat request has now been sent. 

[dmy24]

After speaking with @IntOx and checking their order, it seems Openreach need to carryout further work in order to provide an active line to the property. We have advised the customer to call and speak to our Order Recovery team who can provide more information. It was nice speaking with you and thank you for escalating.