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Discussion topic: Constant dropping and connection slow
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This message was authored by: Hernandezthecat
Message posted on 18 Mar 2024 07:23 PM
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Constant dropping and connection slow
For the last few days, the connection has been dropping several times a day. When connected, it has been very slow even though the diagnostics on the app and website say there is no issue and speeds up to 29mbps. It's not just a WiFi issue as I have devices connected to the router via Ethernet cable, all of which have the same problems
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Mar 2024 07:47 PM
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Re: Constant dropping and connection slow
@Hernandezthecat Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
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If you have found this solution helpful please tick this as the answer.
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