Connectivity Ring,robot vac and WhatsApp

[Gerainthhtfde]

Turned off 5ghz wifi, Turned off security. Can't connect Sky Max to ring devices, robot vac can't be found and WhatsApp microphone / calls fail.

[TimmyBGood]

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@Gerainthhtfde wrote:

Turned off security.

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Reducing the level from WPA3 / WPA3-T to WPA2-PSK should be all that's necessary.

All WiFi encryption below WPA2-PSK is considered insecure.

[Gerainthhtfde]

WPA2 already active.

[Chrisee]

@Gerainthhtfde most newer Ring devices connect properly to dual band SSID at least mine do. Where devices have issues connecting when changing routers try resetting the device back to its factory state which often works.

[Gerainthhtfde]

Device has been rese previously and updated still doesn't work.

[Chrisee]

@Gerainthhtfde honestly then I cannot explain your issue suggest you raise it with Sky. We see many posts about customer issues with these hubs but there is no evidence that common devices lfrom Ring cannot connect beyond the advice you have already been given unless you have a faulty hub.