Discussion topic: Connection
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Message posted on 31 Dec 2024 11:54 AM
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Connection
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Message posted on 31 Dec 2024 12:01 PM
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Re: Connection
@JeffYau if your phone and PC are distant from the location of your hub you will need a WiFi extender. Sky only supply these if you buy their WiFi Max add--on see https://www.sky.com/help/articles/sky-wifi-max
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 31 Dec 2024 12:03 PM
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Re: Connection
The PC located beside the hub
Message posted on 31 Dec 2024 12:08 PM
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Re: Connection
In that case ethernet cable is preferable (with a USB to ethernet converter if the device doesn't have an ethernet port)
Doing this also establishes if the issue is actually WiFi-related or elsewhere (such as the external broadband circuit)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 31 Dec 2024 12:10 PM
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Re: Connection
Thanks!! I will try this and come back.
Message posted on 31 Dec 2024 12:12 PM
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Re: Connection
Same here. Shows signal poor but unable to connect
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