Devices not responding yet WiFi is on

[Chioma-]

I just recently set up my sky broadband . Everything shows good connection but it's not working. I can't work from home anymore due to poor WiFi and can't use my phone also

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Chioma- 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[Chioma-]

Didn't get the alert for an invite. Still having issues with my broadband speed

[Lisa-P1987]

We have an active chat now 🙂