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Discussion topic: Compensation payment delay

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This message was authored by: Laur1109

Compensation payment delay

Hello, I'm still waiting on my compensation payment to arrive. Please advise.

 

Many thanks, Laura 

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This message was authored by: SKY1992bf

Re: Compensation payment delay

Posted by a Superuser, not a Sky employee. Find out more

@Laur1109  Automatic compensation payments are in the form of a credit applied to your account and can take upto 31 days from when the fault was fixed 

 

so has 31 days (not including bank holidays) elapsed?


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