Broadband speed

[EmilyCampbell]

Hello, for the past few weeks maybe longer my broadband speed has been terrible. I have just reset and checked my WiFi and it says there's an issue with my hub. When I try and change this nothing happens, I'm paying for super fast and not being able to use this the majority of the time I have to use my phones data. 

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147