Broadband speed

[Sam_26]

Hi

My Sky broadband speed dropeed to 56Mb/s. Today contacted Sky and speed been improved but after 30 minutes again dropped. Mcontract is SKy Full Fibre 150 ? I need help , as this is not for first time .

 

[Greenfingers001 · Accepted solution]

Hi there @Sam_26 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Sam_26]

Hi

Toaday recieved Sky Max Hub replacement , thank you very much for quick delivery. Also many thanks to Sky team trying to resolve my problem with Broadband speed. Connected new Max Hub nothing changed, speed  goes down . I still need help from Sky.