Broadband options limited by incorrect internet speed

[Pringleguy]

Hi everyone and thanks for help you can provide. 

I'm looking to sign up with Sky Stream. I go through the options, but, when I select my broadband package, I'm told that the minimum speed of 30MBs isn't available at my postcode.

I'm pretty sure we had Internet with Sky some time back and that it was faster than that. I also live a couple of hundred metres from the local BT exchange. 

Is there any way the Internet speed availability at my address can be confirmed and, if it is found to be quicker, that the stream options can be made available again?

Thanks again

Dave

[cookiemonsteruk]

@Pringleguy 

Could you enter your full address below and post the table after removing your address from the image

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

[Pringleguy]

Hi @cookiemonsteruk

Here's what I get

 

[cookiemonsteruk]

@Pringleguy 

Looks like the fastest speed is 17Mbps adst copper all the way

Are you with sky at the moment?

Could you post your stats if you are?

Are there any alt net providers in your area?

[Pringleguy]

@cookiemonsteruk

No, currently with Virgin and looking to move to a more reliable service. We work from home and stream a lot, so I don't think 17mbs will be suitable. 

Thanks very much for your help 👍🏻

[cookiemonsteruk]

@Pringleguy 

At the minute your best option is to stay with Virgin unfortunately

[TimmyBGood]

---

@Pringleguy wrote:

I also live a couple of hundred metres from the local BT exchange. 

---

In this case that's not a good thing: broadband from an exchange itself is ADSL, and consequently much slower than broadband from a cabinet (FTTC)

[Pringleguy]

Thanks both. 

Do you know why it might say "available" for the FTTP availability date, but it says FTTP Unavailable at the bottom? 

[cookiemonsteruk]

@Pringleguy 

If its not on priority for fttp but on the fttp build program it would be december 2026

[TimmyBGood]

@Pringleguy 

That's FTTPoD ('on demand') where the householder pays the full installation cost of a bespoke optical connection ahead of the national rollout reaching that area.  While it's theoretically available pretty much everywhere, unless you've got some tens (or even hundreds) of thousands of pounds handy it's typically not relevant.

[cookiemonsteruk]

@Pringleguy 

Enter your postcode below and follow the instructions to see if and when fttp is on the roll out

https://www.openreach.com/fibre-broadband/where-when-building-ultrafast-full-fibre-broadband

[Pringleguy]

Thanks again both, super helpful. The last link confirms it's not yet available. Still, I've learnt a something new today 👍🏻