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Discussion topic: Broadband giving foreign IP address

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This message was authored by Brego This message was authored by: Brego

Broadband giving foreign IP address

Recently over the past couple of weeks my sky broadband thinks I'm in England when I'm actually based in Ireland. 

 

Am I being given a UK ip address for some reason? 

It is affected the content I stream, radio stations unavailable, being pushed to .co.uk instead of .ie websites etc.

 

How can I fix this? 

And is there a way to stop it happening again? 

 

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Broadband giving foreign IP address

Posted by a Superuser, not a Sky employee. Find out more

@Brego 

 

Which hub do you have ?

 

Normally if you log unto your router interface and select maintenance. Then at the bottom of that page click connection status and click disconnect.  Then after half an hour reconnect. You should now have a new ip address for the ROI 

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
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Brego
Topic Author
This message was authored by Brego This message was authored by: Brego

Re: Broadband giving foreign IP address

Hi

 

Thanks for the reply. 

This didn't make any difference still connecting to UK. 

I had previously turned everything off for a couple of hours too without success. 

 

I have the sky broadband hub. 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Broadband giving foreign IP address

Posted by a Superuser, not a Sky employee. Find out more

@Brego 

 

Use this but just copy and paste the asn number

 

https://whatismyip.org/

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Broadband giving foreign IP address

Posted by a Superuser, not a Sky employee. Find out more

@Brego 

 

Possibly Sky Broadband is doing an internal reallocation of IP address blocks: these need to be registered against a country for geolocation to work, and there's a lag time in doing so.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Brego
Topic Author
This message was authored by Brego This message was authored by: Brego

Re: Broadband giving foreign IP address

@cookiemonsteruk

 

AS5607 Sky UK Limited

 

This seems to suggest I'm in Dublin (which I am) but multiple over IP address searches I've used say I'm in Doncaster Uk

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Broadband giving foreign IP address

Posted by a Superuser, not a Sky employee. Find out more

@Brego 

 

Yup, defo uk.  ,

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Broadband giving foreign IP address

Posted by a Superuser, not a Sky employee. Find out more

@Brego 

 

Its the asn that stipulates your isp and country. Per @TimmyBGood its possible that uk has passed spare ipv4 numbers and the ripe database hasn't caught up 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Brego
Topic Author
This message was authored by Brego This message was authored by: Brego

Re: Broadband giving foreign IP address

So just wait and it should catch up? 

 

Is the disconnect via logging into the hub any different than plugging everything out at the wall? 

Because I've done that multiple times recently and nothing has caught up 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Broadband giving foreign IP address

Posted by a Superuser, not a Sky employee. Find out more

@Brego 

 

Best to call sky ireland but their lines aren't open over the weekend. Tried to find sky irelands asn to no avail.  So yup you could try disconnecting the hub until it doesn't show 5607 even up here in couny down google geo location can be hit or miss but asn hasn't changed. 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Brego
Topic Author
This message was authored by Brego This message was authored by: Brego

Re: Broadband giving foreign IP address

Back to this same problem today again. Spent an hour on help call with no resolution a month ago only for it to magically revert to Irish IP address again 5 days after. Powered went off at home yesterday and now I'm back in Doncaster Uk. Really frustrating. Such poor service.
This message was authored by KenW This message was authored by: KenW

Re: Broadband giving foreign IP address

Has anyone had this problem resolved? It's ridiculous that this is still happening. We can't get RTE radio, all our search results show up as UK, shopping shows sterling prices. It's very frustrating. 

This message was authored by bittihuduga This message was authored by: bittihuduga

Re: Broadband giving foreign IP address

any good news from users on this thread?

i am trying all possible ways but no luck.

so checking here for some hope if anyone got resolved permanently

This message was authored by Therese+Butler This message was authored by: Therese+Butler

Re: Broadband giving foreign IP address

My hole house has this problem its effecting everything in the house 

This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadband giving foreign IP address

Posted by a Superuser, not a Sky employee. Find out more

@Brego given the issue is the public IP address Sky has assigned to your hub it will affect every device using that connection.The steps posted above usually work but not always instantly.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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