31 Jul 2024 04:04 PM
I have Sky broadband and a booster and have continuous broadband drop outs and poor wifi. The Sky app says all is good. From time to time an engineer has come out. However the internet I'm paying for just doesn't provide the service it should, hourly drop outs and poor wifi throughout the house. Disappointed. Anyone that can help rectify would be much appreciated. Thank you
31 Jul 2024 07:14 PM
Posted by a Superuser, not a Sky employee. Find out more@Ponki Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
01 Aug 2024 07:38 AM
Hi, I've been trying but just cannot get past the username password login.
Any suggestions? Sorry
01 Aug 2024 07:47 AM
Just to confirm I'm using an IPhone to try to gain access and I've read that Apple devices maybe the issue for not being able to sign in?
01 Aug 2024 10:26 AM
Posted by a Superuser, not a Sky employee. Find out more@Ponki Can you try using chrome browser and which router do you have from the link below.
https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion