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Discussion topic: Since my broadband has updated it does not work as good as before

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This message was authored by Stream+puck This message was authored by: Stream+puck

Since my broadband has updated it does not work as good as before

My WiFi just does not work as good as before. It is much worse. It is constantly going in and out on my TV and my streaming on my laptop does not work as good as before. It keeps stopping and starting.
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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Since my broadband has updated it does not work as good as before

Posted by a Sky employee

Hi @Stream+puck 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Since my broadband has updated it does not work as good as before

Posted by a Sky employee

We are still looking to help you @Stream+puck . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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