Wi-fi not working

[Nickyjs]

My WIFI has stopped working - can this be resolved asap 

[Lorena2]

B14 is down again. Again, apparently everything is perfect but nothing is working 

[Nickyjs]

I know - ridiculous 

[Nickyjs]

Same but everything is down 

[Yozza1987]

Down in wr4, full internet loss

[KTMC1]

Same here in WV3

[SJ90]

Down in DY6 too, sky online says no problems but completely down

[Robin5206]

I have no Internet and no dial tone on my phone.

[Rupinder]

Same in B20. Checked online and no known problem but clearly there is.

[squirdle]

B63 down

[Raquelpg]

B21 is also no internet

[Joshmcwhirter]

broadband has gone down in B32, Birmingham . Current 40 minutes wait to speak to a human 

[Allie7]

Also mine B98 but saying everything is ok online 

[GD1]

@Robin5206   First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

[Joshmcwhirter]

Ours had gone down in B32 aswell. 40 minutes wait to speak to someone currently