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Discussion topic: Broadband Outage - 23 November 2024

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This message was authored by ROSE+MUKA This message was authored by: ROSE+MUKA

ROSE MUKA

Hello my sky broadband at phone sim isn't not working 

This message was authored by Bert7195 This message was authored by: Bert7195

Re: Broadband Outage across various areas 23 November 2024

No you dont, stop lying. You need your gamer fix.

This message was authored by SharronMPL This message was authored by: SharronMPL

Re: Broadband Outage across various areas 23 November 2024

It's not only Sky that's not working. My son has OFNL in Gloucester and that's down as well. It's a huge outage causing issues for other broadband providers problems not only Sky

This message was authored by 7J This message was authored by: 7J

Re: Broadband Outage across various areas 23 November 2024

Sky Broadband outage here in Cheltenham too. GL52 since sometime after 20:00. 

Is there a phone number to call to find out more about the outage? What happened? Does anyone know?

This message was authored by CraigRyan This message was authored by: CraigRyan

Re: Broadband Outage across various areas 23 November 2024

Not sure what area that is, but internet and phone both down here in Stroud, Gloucestershire, since about 9.30pm (Saturday).

GD1
Topic Author
This message was authored by GD1 This message was authored by: GD1

Re: Broadband Outage across various areas 23 November 2024

Posted by a Superuser, not a Sky employee. Find out more

@7J  Sky will onky tell you what has already been posted, there is an outage, they will have no insight into what has caused it or how log ti will take to fix, you'd literally be wasting your time calling.

 

Perhaps this storm that the country is experiencing has played a part?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by PeckUK This message was authored by: PeckUK

Re: Broadband Outage across various areas 23 November 2024

Calm down mate.

This message was authored by Amypark01 This message was authored by: Amypark01

Re: Broadband Outage across various areas 23 November 2024

Still down. Matson Gloucestershire area 

This message was authored by Dale21 This message was authored by: Dale21

Re: Broadband Outage across various areas 23 November 2024

Is everyone still off? In Hereford still not working 

This message was authored by gingergarfy10 This message was authored by: gingergarfy10

Re: Broadband Outage across various areas 23 November 2024

should get some discount 

This message was authored by Olivia-123 This message was authored by: Olivia-123

Re: Broadband Outage across various areas 23 November 2024

Same here in wr5 Worcester and my teenager is driving me mad about the figgin internet you'd think she was having a break down . Sky do you have any idea how you have ruined my Saturday night . She's going mad here . I can't have 5 minutes of peace 

This message was authored by Arron5 This message was authored by: Arron5

Re: Broadband Outage across various areas 23 November 2024

Yeah the internet been down for our area as well for the last few hours now and it still has not returned im also having problems with Mobile data as well with sky
This message was authored by JA-77 This message was authored by: JA-77

Re: Broadband Outage across various areas 23 November 2024

Broadband still not working here in East London, but then it's been seriously glitchy for a few weeks, very annoying & not what I'm paying for.

This message was authored by FatKeith This message was authored by: FatKeith

Re: Broadband Outage across various areas 23 November 2024

Been down since about 8.45pm here in Worcestershire. Never mind all you people needing to work from home, I want to watch the Las Vegas grand prix at 6.00am!

This message was authored by Fensome44 This message was authored by: Fensome44

Re: Broadband Outage across various areas 23 November 2024

Funny it's only sky that's down as any other provider using open reach network is fine BT amongst others. Worst mistake I ever made moving from them to sky, they advertise as being the most reliable yet they've been nothing but a problem since moving. Been down over 4 hours at this point. Unacceptable really 

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