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Discussion topic: Broadband Outage - 23 November 2024

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This message was authored by Amandaj12345 This message was authored by: Amandaj12345

Re: Broadband Outage across various areas 23 November 2024

Its out in Brockworth too.

This message was authored by Didler This message was authored by: Didler

Loss wifi

All day eifi going iff 2/3 orange lughts

This message was authored by lordeandrew This message was authored by: lordeandrew

Re: Broadband Outage across various areas 23 November 2024

We're in Evesham too. No internet for over an hour and a half now. Luckily mobiles not with Sky so can still connect to internet through Three. Glad we didn't take up Sky's mobile offer!!!  

This message was authored by SueTB This message was authored by: SueTB

Re: Broadband Outage across various areas 23 November 2024

Internet also out in Gloucester, GL2 postcode.  Would hope Sky issue automatic refund to all affected customers.  Very concerning as my mobile signal here is generally weak so rely on Wi-Fi for phone calls 😞 

This message was authored by DjangoFett This message was authored by: DjangoFett

Re: Broadband Outage across various areas 23 November 2024

Mobilrb connection has returned for me

This message was authored by JB5162 This message was authored by: JB5162

Re: Broadband Outage across various areas 23 November 2024

A couple of days to fix???? I bloody hope not!

This message was authored by Fudge+power This message was authored by: Fudge+power

Re: No internet connection

My sky tv keeps saying no satellite connection , does that mean broadband ?

This message was authored by Carol136 This message was authored by: Carol136

Re: No internet connection

Yes broadband down all over uk

This message was authored by MalvernDavid This message was authored by: MalvernDavid

Re: Broadband Outage across various areas 23 November 2024

Also have internet down. I'm in wr14

This message was authored by macsan This message was authored by: macsan

Re: Broadband Outage across various areas 23 November 2024

Do we get a refund if not working

This message was authored by Maz33 This message was authored by: Maz33

Re: Broadband Outage across various areas 23 November 2024

Down in Swindon so it's pretty random 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: No internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Fudge+power wrote:

My sky tv keeps saying no satellite connection , does that mean broadband ?


No: that's typically a dish knocked (or blown) out of alignment.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Kathym85 This message was authored by: Kathym85

Re: Broadband Outage across various areas 23 November 2024

Down in hr4 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Broadband Outage across various areas 23 November 2024

Posted by a Superuser, not a Sky employee. Find out more

@JB5162 wrote:

A couple of days to fix????


Two working days is the Openreach target time to fix a domestic broadband fault.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by MarkBees This message was authored by: MarkBees

Re: Broadband is down

I'm in Cheltenham and my sister is in abbeymead our internet is not working either 

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