Broadband Outage 15th December 2024

[Kb35]

Looks like it's coming back on all around Somerset Exeter Devon area now. No doubt it will go off again but very little the staff on the phone can do. Hopefully you will be back online soon 

[Feline68]

Back on in Northamptonshire 

[Joanna-123]

Hii write becouse my internet nit working why

[JoelGray]

Woke up to no internet in the house. Initially the max hub was slow flashing green for hours, turned it off for a while and eventually got a steady white light, but still don't have WiFi. Tried all the checks in the my sky app which are totally useless.

What do I do to get the internet I'm paying for? Fed up with these useless companies taking money and barely providing a service, but always putting the prices up....

[AmzC7786]

We are currently back on now... hopefully it stays on! 

[Martin-Anna]

Very disappointed with sky, what information I could find made out it was my equipment at fault. So unplugged and reset everything.. Now found out it was their end😡

[NormC]

My router is showing a solid white light but there is no Internet connection on the wifi.

[Jjj247]

That's what mine is doing 

[Jo208]

Ours in TQ3 is back to normal.

[NormC]

My heating system is connected by ethernet to the router and is working. It must be something related to the wifi. 

[TC1972]

No Internet in Caerphilly South Wales

[NormC]

Finally came back on and everything connected after rebooting router. Hope I haven't jinxed anything by saying that. 🤞

[rmB2]

Fibre broadband still down in the Derby area, any update on this from Sky/Openreach?

[IanT1963]

Television and WiFi not working 

[Alitom1]

I'm still waiting for a call back since earlier today. 
no wifi to any devices since last night and was told at least a thousand others have called today with the same issue.