WiFi keeps dropping off

[Andi56]

My mobile and my daughter's, when she visits, keep losing Internet connection and is most frustrating. When I check my Service Checker it says everything is fine. Can happen 20/30 times a day.

[Tom-W19]

Hi @Andi56 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147