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Discussion topic: Broadband Outage 15th December 2024

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This message was authored by JudyPie This message was authored by: JudyPie

Re: Sky Hub Max not connecting, staying on flashing green light

**READ THIS**

 

I jusy started a post asking sky staff to update us as its basic customer service. Guess what - VERY promptly deleted. So to me it seems they are monitoring the chats if they can delete my post asking for updates to be provided for customers experiencing what seems to be a large outage

 

This is so poor i cant even. I wouldnt be surprised if this comment gets deleted too

This message was authored by Julie194 This message was authored by: Julie194

Re: Broadband Outage 15th December 2024

Yes ours too 😅

This message was authored by Andytwasfriday This message was authored by: Andytwasfriday

Re: Broadband Outage 15th December 2024

Same. They’re aware of problem but no further info!

This message was authored by ashleigh1995 This message was authored by: ashleigh1995

Re: Broadband Outage 15th December 2024

Thanks everyone who ranted with me about sky while we all have withdrawals 😂

This message was authored by Sithee This message was authored by: Sithee

Re: Broadband Outage 15th December 2024

Mine has just come back on in Derbyshire 

This message was authored by Biker75 This message was authored by: Biker75

Re: Broadband Outage 15th December 2024

Everything's back up and running by the looks of

it. 

This message was authored by Krip This message was authored by: Krip

Re: Sky Hub Max not connecting, staying on flashing green light

Come on Sky  JUST GIVE US AN UPDATE , as paying customers Surely we deserve to know  what's going on. 

This message was authored by AamirM12345 This message was authored by: AamirM12345

Re: Sky Hub Max not connecting, staying on flashing green light

UPDATE. 
my Sky hub has now turned white (on it's own, after flashing green for the last 2 hours).

 

WiFi now seems to be working. Hopefully it is just a case of hanging tight and yours should be back up and running like mine.

This message was authored by Terry0202 This message was authored by: Terry0202

Re: I’ve no broadband

I'm back on 🎉🎉

This message was authored by Kimwhite This message was authored by: Kimwhite

Re: Broadband Outage 15th December 2024

Mine still not back, will try to be patient 

This message was authored by 73Dude This message was authored by: 73Dude

Re: Sky Hub Max not connecting, staying on flashing green light

Mine just come back on in Nottingham 

This message was authored by Davidlayton This message was authored by: Davidlayton

Re: Broadband Outage 15th December 2024

Mine still won't connect ???

This message was authored by Kg96 This message was authored by: Kg96

Re: Broadband Outage 15th December 2024

Still nothing for me - Plymouth in Devon 

This message was authored by Ou This message was authored by: Ou

Re: Broadband Outage 15th December 2024

No broadband in Exeter since morning.

This message was authored by Scotty56 This message was authored by: Scotty56

Re: Sky Hub Max not connecting, staying on flashing green light

So my settings are saying connected to router just no internet🤷‍♂️🤷‍♂️🤷‍♂️

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