Bosch EasyConnect wifi

[Sankoli]

Bosch easy connect not connecting to sky Wi-Fi 

[cookiemonsteruk]

@Sankoli 

You may have to seperate wifi bands in order to allocate bosch to the 2.4ghz wifi band

- Log onto router and go to wifi
- Go to 5ghz band and untick synchronise 2.4ghz and 5ghz
- Go to 5ghz ssid and add -5g at the end
- Save
- Go to individual devices and assign wifi band accordingly

[Sankoli]

Have tried that didn't seem to have worked

[cookiemonsteruk]

@Sankoli 

Has it worked before?

According to their own website something called bosch easycontrol requires ethernet connection

"For now, the installation of the EasyControl requires a wired connection to the boiler."

[rscott]

Easyconnect can use both 2.4GHz and 5GHz bands (or at least my dishwasher can).

Which device are you trying to connect?

[Sankoli]

No it's been working fine till the 1st of Nov,  had no problem before.

unless Sky have made some changes to Router?

[Sankoli]

EasyControl CT200

[Sankoli]

Just tried using my mobile as hotspot, it connects...

Any idea as to why?

[cookiemonsteruk]

@Sankoli 

If its connecting via mobile data then this would suggest broadband shield is blocking it . But this should not be an issue connecting from within you home network.

Go to my sky app broadband/talk settings "broadband shield" and  disable 

Also have there been any outages that may have changed settings.? Ensure the wifi bands are split and have different names and the mobile device is connected to the unchanged ssid.

Finally try factory resetting the router via the reset button on the back of the router

[Sankoli]

sorry didn't explain prpperly, can connect via Mobile hotspot terhering,  while my mobile is connected to sky wifi hub

[jamesn123 · Accepted solution]

@Sankoli 

Try factory resetting the hub by holding the reset button for a minimum of 20 seconds. Then ensure Sky Shield is disabled in your account 

[Sankoli]

Resetting the Sky Hub did the trick,

Thanks everyone for your inputs....

[Jodou]

BEWARE EasyControl and changing Wi-Fi router

Worcester Bosch EasyControl and the latest Sky router (model SR203) don't want to talk to each other and that's still the case after loads of reset/restarts and several hours on the phone to both Bosch and Sky. Thought it was just a case of entering the new router password and all would be ok, afraid not. Phoned the Bosch help line and the guy tried all ways to get it to work, finally advising that it was likely due to the dual band on the router (2.4 and 5 GHz) as the EasyControl can only handle 2.4 GHz. His advice then was to contact Sky and ask them to split the bands. Admittedly Sky seemed to know about this but despite them trying all ways to do this it wouldn't allow me to rename the bands. I did try on my desktop this evening and renamed the 5 GHz band but it still doesn't connect. Oddly the Wi-Fi name does appear 4 times in the EasyControl list but no matter which I select it doesn't connect. Am considering dumping EasyControl for a non Wi-Fi dependant controller as without Wi-Fi I have to override the boiler manually. If I make any progress I'll provide an update.

[Steve85]

I'm having this exact same issue everything was working fine till this morning  - sky did a broadband update yesterday and it just won't connect. Please update if you get any resolution 

[Steve85]

On logging into the sky hub it states the thermostat is connected but it isn't appearing so on the thermostat itself