19 Mar 2023 05:27 PM
We've just had exactly the same problem. Bosch Easy connect was working fine until husband turned the router off by mistake. After that, the Bosch wouldn't connect to the router. It was on the device list but Bosch kept saying no Internet. Worked fine on a mobile hotspot so knew it was a Sky issue. Reset Easy Connect multiple times and tried splitting the 2.4 and 5 and did a standard reset on the sky router but nothing worked. Finally reset the Sky router by holding reset for 20 seconds and it finally worked. So relieved as ran it for several days on the mobile hotspot which was fine until I left the house.
02 Oct 2024 08:10 AM
02 Oct 2024 08:19 AM
Posted by a Superuser, not a Sky employee. Find out more@IT_Robert sound advice but I still struggle with knowing quite why my dish washer needs an internet connection.
04 Oct 2024 06:38 PM
Hi @IT_Robert
How do you disable 5ghz and what do you mean by needing to configure the thermostat?
Thanks
09 Nov 2024 08:47 PM
I've just struggled with similar immediately after my new sky broadband hub was installed. The solutions were:
1. Disable my sky q box from broadcasting wifi using the hidden menu
2. Changing the 5ghz channel which seemed to interfere with the thermostat.
Once those were done I dad as suggested here and disabled the 5ghz, connected the easy control, then turned 5ghz back on
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