Adding a cannon printer

[bess011]

iPhone and rooter same ip address and trying to add printer to I phone rooter on top of printer couldn't get any nearer but will not accept connection 

[Chrisee]

@bess011 forget about IP addresses they should be handled automatically. Reset the printer to clear its memory - Canion's website should tell you how then set up,the printer as if it was new. This normally works but if  you have a white Sky hub go into its advanced settings in the My Sky app and change tge WiFi security setting from WPA3-T to WPA2 which may sort the issue.

If you are trying to set up air printing from an iPhone once the printer is connected to the network see https://support.apple.com/en-gb/109349

[Cazza16]

I don't have a white hub. My router is black and I've had it three years. Any idea how I can get my printer connect? 

[JimM1]

@Cazza16 Printer manufacturer for connecting, and here about sky adding devices!

sky connecting devices
https://www.sky.com/help/articles/connect-devices-to-broadband-start

[Cazza16]

Thanks for your answer but unfortunately the link did not help me. It gave options of devices having problem with and printers was not one of them.  If you had a different devise not listed then it suggested looking at the devises instruction manual. Which of course I have done and this is where I'm having the problem. So I'm back to square one.... 🫤

[Chrisee]

@Cazza16 there are multiple reasons why your printer might not be connecting. Resetting the printer back to its factory settings often helps as does temporarily connecting the printer to a laptop or PC and updating its firmware. If it is 3 years old it should connectvto thecdualband WiFi but if itvdoesnt try splittingbthe wifi bands as explained here Split Sky WiFi bands

Over tge years i havecspent  more hours than I wish to remember connecting printers to  WiFi networks its not a uncommon issue.