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Discussion topic: Wifi but no internet light

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This message was authored by: Michael274

Wifi but no internet light

Set up new wifi today. Plugged hub into phone home socket as mentioned in the instructions. Power and wifi light are both green but internet light is off. The wifi comes up on devices but says it is not connected to the internet. 

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This message was authored by: princey100

Re: Wifi but no internet light

internet seems down local issue - waiting on sky to update

This message was authored by: JimM1

Re: Wifi but no internet light

@Michael274 When is your activation date that sky said to you, expect text from Sky/OR that it is done, ready and then you can connect to the service, plus upto midnight on that day also!

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This message was authored by: Michael274

Re: Wifi but no internet light

Activation date is today and they sent a message earlier to say the broadband is now active. 

This message was authored by: JimM1

Re: Wifi but no internet light

@Michael274 If you are getting a fttc service to max speed off 80/20Mb/s then OR Master socket connection is correct, you can see from what you are getting on your account orders, copy of the link to setting up electronic version is below!

 

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have

 

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