Discussion topic: Accessing my SKY Ultra Fast Router as Admin.
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04 Aug 2024 11:02 AM
I used to be with BT, which was great when I was on copper until I got upgraded to FFTP. Then I was constantley losing Internet connection and I had to Reboot the 'BT HUB 2' multple times a day to get it back. So I swithed to SKY Ultra Fast and now getting 500Mb/s for the same price of 150Mb/s with BT However, with BT I could login to my Router as Admin (sticker on Router) to make any changes (i.e. restrict kids WiFi access times, etc.). Yet there is no sticker on the SKY Router. I know my Router's IP address, but when I try to access with a browser (as did with BT). I just get a "no page found" responce. So, why am I getting this respomce, and how do I access my SKY Router without paying SKY extra for access? Can anyone help?
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04 Aug 2024 08:23 PM - last edited: 04 Aug 2024 08:33 PM
Posted by a Superuser, not a Sky employee. Find out more
@AC-Buck wrote:
While I'm sure you are trying to help. The Sky App on smartphone doesn't give Admin access. Just options to look at a few details and to pay more for add-ons. Thanks for trying, but do you understand what Admin access is?
I'm reasonably familiar with the concept, yes. There's a longstanding bug in the Sky system which causes it to be slow to populate the Max admin tabs in the My Sky app for some users, as widely discussed in other forum posts.
Once the tabs appear you'll find the admin settings as described in the link I posted above, for SSID renaming, WiFi key change, encryption level setting, port forwarding, DMZ etc.
The one you won't see there is an option to unsynchronize and rename the 2.4 and 5Ghz bands individually, because that's not an option on this model. For recalcitrant IoT devices a workaround is to temporarily disable the 5Ghz band.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2