Discussion topic: Super fast upgrade to Full Fibre does it require a new router?

This message was authored by: Bob+Andeson · ‎24 Jan 2025

Hello I am considering upgrading to Full Fibre 150 from superfast and was enquiring what is involved?

Do I require a new router, which comes with all the complications or is it just a cable connection to existing router?

This message was authored by: jamesn123 · ‎28 Jan 2025

I would note its still a disruptive change because you have to get an engineer in to run a completely new cable into your home and mount a box on the wall. Replacing the router is a very minor change in all that.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

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This message was authored by: GD1 · ‎24 Jan 2025

@Bob+Andeson It depends on what hub you currentkly have.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Bob+Andeson · ‎28 Jan 2025

Thank you for your reply I have the Sky Broadband HUB.

This message was authored by: Chrisee · ‎28 Jan 2025

@Bob+Andeson Sky normally do not change the hub for existing customers with your hub switching to full fibre . Instead you getcsimething grandly called a cinversion kit which is in fact just a short ethernet cable.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: jamesn123 · ‎28 Jan 2025

@Bob+Andeson

I would note its still a disruptive change because you have to get an engineer in to run a completely new cable into your home and mount a box on the wall. Replacing the router is a very minor change in all that.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: lloydster516 · ‎19 Feb 2025

I am confused and wondered if someone could help. I called sky to change TV package and as part of changes they told me they would give free upgrade from Ultra broadband to Fibre 150. On checking it seems there is very little difference. (Hardly an upgrade) I had new hub 18 months ago when I had Sky Q installed. They told me yesterday a new hub would be sent which I thought I misheard but now today have a confirmed delivery. Can anyone confirm if I really need a new hub when I already thought I have the latest/new one (and fibre installed) 18 months ago?

This message was authored by: jamesn123 · ‎19 Feb 2025

@lloydster516

You probably got the Sky broadband hub (SR203)

The newest hub is now the sky max hub

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: Super fast upgrade to Full Fibre does it require a new router?

Super fast upgrade to Full Fibre does it require a new router?

Re: Super fast upgrade to Full Fibre does it require a new router?

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Re: Super fast upgrade to Full Fibre does it require a new router?

Re: Super fast upgrade to Full Fibre does it require a new router?

Re: Super fast upgrade to Full Fibre does it require a new router?

Re: Super fast upgrade to Full Fibre does it require a new router?

Re: Super fast upgrade to Full Fibre does it require a new router?

Re: Super fast upgrade to Full Fibre does it require a new router?

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