Discussion topic: Internet keeps disconnecting
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Message posted on 04 Aug 2024 08:05 PM
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Internet keeps disconnecting
My internet keeps disconnecting roughly every 10-15 minutes at its worst. I have run rhe checker however this doesnt work when the internet is down. This means i can only run it when the internet is up and running and it therefore doesnt detect any issues. I have tried turning the router off and then reconnecting however this doesnt solve the issue either. The number of devices connected is the same as normal too. I am now stuck for what the issue may be. If anyone can help it would be greatly appreciated.
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Message posted on 04 Aug 2024 08:26 PM
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Re: Internet keeps disconnecting
@Dan7256 It does work when the internet is down, this can be ran through the Sky app or using the link below.
.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If the checker comes back green okay, click on the broadband button to run an updated broadband test.
If you have found this solution helpful please tick this as the answer.
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