ITV LIVE ISSUES.

[JonP83]

It has been reported in another thread that there is an issue with live TV that is being investigated, you can see the thread here 

[blackcat47]

It looks like this problem has now gone away.  Thank goodness.  Had sky glass about a year and have been happy with it recent months.  Onwards and upwards.

[Zubb]

Mine seems fine since about 4pm 

well done Sky!

Sky superfast broadband 

[CardiffMan1992]

@Dave+r+robbo 

At moment it seems a bit of a widespread issue but people are saying it is getting resolved.

[Kirstent]

Yes, I have this issue too. 2 weeks after the north west WiFi crashed meaning no tv!

[martino1]

I've got 2 pucks. I tried switching them, leaving them off for 10 mins etc no joy.  I rebooted my (Sky) rooter and then it was fine. 

[Tara+S+29]

Mine was Channel 4, some days no probs but I'd say 6 out of 7 days there's a issue! 

Another issue is when I turn on puck probably 10 channels have no information where programs should be shown, this isn't all the time but it happens a lot,  or I get black screen with program loading. I know streaming is the new but this reminds me of how Sky was years ago bit of bad weather and you wouldn't have sky for days! 

[Tara+S+29]

I'm on wireless 

[Chrisee]

@Tara+S+29 from the sound of it your issue is not related tomyesterday's fault.In all likelyhood your issue is due to a marginal,wifi signal getting to your Stream/Glass unit. These boxes need both sufficent bandwidth and low interferencecwhich a single wifi router cannot mange in many homes. Using an ethernet cable is highly recommended butvwhere impractical the use of a Powerline adapter kit can greatly improve  performance these use your mains wiring to carry the data. You could also look into buying a whole home wifi solution but these can get pricy.

[Tara+S+29]

Many thanks, I'll try plugging the Ethernet cable in again see how that works puck wasn't too keen on it last time but I'll keep trying 😊

[Chrisee]

@Tara+S+29 if you connectvthe eyhernet cable turn off the boxes wifi innthe network settings it seems to improve stability.