Waiting for TV Schedule

[Davejersey]

Since early this afternoon I can only access recorded shows and catch up on my sky Q box...I have followed all the instructions and it's still showing this...

 

[Doc5907]

@Davejersey 

Try to reboot your Q box.

Press Standby on your Sky Q remote and then switch off and unplug at the mains.
Wait at least 30 secs and then switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait a few seconds before you press Home on your Sky Q remote which should change the light to green and home screen should appear.

[Daniel0210]

@Davejersey The mini TV in your picture say no satellite signal so your dish might be out of alignment. You may need to arrange an engineer.

[Davejersey]

Thanks for the tip...have done this 4 maybe 5 times in the last hour...nothing 

[Davejersey]

Only every seem to have problems when sky have a new product to release...can't help being suspicious 🤨 

[Doc5907]

@Davejersey  as @Daniel0210 suggested, looks like its time to call Sky

[Islla]

our picture is showing same as above waiting for tv schedule.

[LGUser]

@Davejersey  and @Islla  If you need help with getting the phone number to call Sky, go this page & scroll to the bottom and expand the link need more help https://www.sky.com/help/home