Subtitles with Q160.

[HKB]

Thank you but you cannot change the language from English.  There is no alternative! There is no drop down menu with other languages.   What is the point in that?

[1boilerman]

So, does that mean, that  we're entitled to some discount due to agrravating circumstances.

Very good of you

[HKB]

I suspect the answer would be along the lines of "in your dreams". 

it's a totally ridiculous situation. 

I might try another provider. 

[YZK]

If it ain't broke don't fix it!!

We have subtitles on 99% time except during sports as we one house member is hard of hearing and the rest of us have learned to live with subtitles to the point we don't notice it. Now each time we flick the channel we have to keep switching it on.

Please change it back.

[ValTh]

We have to keep switching it off but same level of annoying.

Has anyone found any benefits to the change yet?

[nigea99]

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@YZK wrote:

If it ain't broke don't fix it!!

We have subtitles on 99% time except during sports as we one house member is hard of hearing and the rest of us have learned to live with subtitles to the point we don't notice it. Now each time we flick the channel we have to keep switching it on.

Please change it back.

---

Have you read the link that @Federica-C posted on Page 3 regarding keeping Subtitles on / off

[HKB]

No benefit whatsoever.  Quite the reverse. It's counter productive 

[HKB]

Unfortunately Sky seems to have little regard for people with hearing difficulties 

not good 

[nigea99]

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@HKB wrote:

No benefit whatsoever.  Quite the reverse. It's counter productive 

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I am guessing that those that can now get Welsh subtitles  on some S4C programmes might disagree

[ValTh]

Why is it not available to all then?  There must be plenty of Welsh people living in England who would appreciate it.  As it is, we have an English option that can't be changed, so what's the point?

[HKB]

There is no drop down menu beside the word English to offer alternatives so I don't know if other language options are available or how people access them if they are

[Federica-C]

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@HKB wrote:

There is no drop down menu beside the word English to offer alternatives so I don't know if other language options are available or how people access them if they are

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Hi @HKB,

at the moment subtitles are only in English and Welsh for S4C programmes as @nigea99 mentioned. You can submit your feedback in the Accessibility board, which is monitored by Sky Accessibility Managers.

[YZK]

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@nigea99 wrote:

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@YZK wrote:

If it ain't broke don't fix it!!

We have subtitles on 99% time except during sports as we one house member is hard of hearing and the rest of us have learned to live with subtitles to the point we don't notice it. Now each time we flick the channel we have to keep switching it on.

Please change it back.

---

Have you read the link that @Federica-C posted on Page 3 regarding keeping Subtitles on / off

---

Thanks didnt see that- appreciate the help.

[Pierre17]

This mullarky with subtitles appearing and disappearing on a seemingly random basis is thoroughly irritating. Sky needs to simplify the process unless it wants to lose customers,eg ME! Why can't we have a handset with a dedicated "Subtitles " button,i.e. one press for on,another press for off??