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This message was authored by: josh+prior

Message posted on ‎28 Sep 2021 10:10 AM

Film 4 Blank screen

hi,

 

Recently I have a blank screen when view Film 4. Is there a way to fix this?

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎28 Sep 2021 10:17 AM

Re: Film 4 Blank screen

Posted by a Superuser, not a Sky employee. Find out more

@josh+prior  No there has been iossues at the playout centre as per this thread https://helpforum.sky.com/t5/What-s-On/Fim4/td-p/3778739

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Nuxgael

Message posted on ‎02 Oct 2021 06:14 AM

Re: Film 4 Blank screen

I'm in Ireland and I haven't heard anything about anyone else affected by it. I can put it in through the manual settings and its the only station not being shown in its usual 313 space.

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