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This discussion topic is read only This discussion topic has been answered Discussion topic: Sky Glass/Stream Homepage Problems

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This message was authored by: BVic

Re: Only getting A-Z sky cinema on sky glass

Same here, but with the Stream box. I would have to say that, in general, I'm really happy with the service. Glitches in software etc happen. I just hope they can get it fixed soon!

This message was authored by: Pauljan

Re: My sky glass says, sorry, there are currently no programmes of this type available.

Having the same issue here

This message was authored by: LookWoolly

Re: Loss Of Home Screen (AGAIN)

Im getting the odd selection of movies too. Not the best morning when you have a 5YO that likes his morning cartoons. Doesnt seem to want to watch The Northman or Chicago for some reason

This message was authored by: JEBond

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

I am having the same issue. 

Turned off followed all the advice but didn't resolve. 

It isn't listening to voice commands either! 

This message was authored by: tubaman

Re: Sky glass has crassed, it wont show any options, just shows A-z of sky,

You can you the mic voice control to choose a channel but no home button menu

This message was authored by: MadnessResumes

Re: Sky glass menu not working

Exactly the same issue with all four of our Sky Stream Pucks - we don't have Sky Glass

 

usinf the voice control on the remote gets you round though.

 

Significant - seemingly national - fault @Sky ... this product needs some serious investment folks.

This message was authored by: Kadie1

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Same here in Suffolk ... relieved not just me... thanks for all tips and hopefully be back up soon. I have had no issues with my Glass and love it (apart from the F1 debacle!)

good to have this forum to share

This message was authored by: Jan+Devon

Blue screen on stream tried everything

Switched tv on this morning and have a blue screen and I have tried everything  

I can use voice to get a channel and flashing pictures will

come up but cannot get to main menu. 
the remote I've also loaded again several times and now it won't switch off tv after saying it does. This is doing my head in and not the first time I've had bother. I'll be changing my provider as soon as I can

This message was authored by: Helz1994

My sky puck is not working and is coming on with a screen message.

I have an on screen message on my sky puck saying sorry there are currently no programmes of this type available. I have tried everything they have suggested.

This message was authored by: LChenery

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

Hi, if you press mic button and ask for a channel of your choice it gets round the streaming issue. Good luck.

This message was authored by: MarkBass

Re: Sky stream stuck on A-Z of sky cinema

I just thought it was someone's bad Groundhog Day joke 🤣

 

Factory resetting didn't help me but the speech function does get you around. Until the service is fixed or rebooted 🙂

This message was authored by: newbolc100

Re: Sky glass menu not working

Glad I'm not alone here. Extremely infuriating.  Get it sorted Sky!!!!

This message was authored by: Jackie28983

Re: Sky glass menu not working

  • Same problem everyone else has mentioned stuck on a-z of movies anyone fixed it?? Thanks Jackie.
Jax
This message was authored by: Wincobank

After rebooting 6 times sky glass and puck box, cannot connect to sky

Sky glass has no channels to view on the puck box and main tv

This message was authored by: Jenni+T

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Having the same issue 🙄

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