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This discussion topic is read only This discussion topic has been answered Discussion topic: Sky Glass/Stream Homepage Problems

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This message was authored by: Jamie+Mc+D

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

Having the same issue myself, unfortunately a weakness has been pointed out with Sky Glass.... If it's not connected to the service you don't seem to be able to use another media option like Blu Ray/DVD player or even Xbox. I think I will be returning mine and swapping my contract.

This message was authored by: Claire381

Re: Sky glass menu not working

Hi,

My glass is only loading sky cinema menu and won't load anything else.

Tried resetting router and tv, remote speech is working but won't load live tv programs only apps or playbacks etc.

 

This message was authored by: 125Croydon

Re: Has anybody else got a problem with sky glass being stuck on sky cinema? Both main tv and puck

Yes we have the same issue, happened before and quick fix was to turn unit off and restart the unit. Sadly this has not worked this time, must be a bigger problem. Will have to watch Batman rather than Kay Burley this morning. 

This message was authored by: DCARTER-UK

Re: Can’t load sky glass

Sky app turned back time too....LOL

 

Screenshot_20230203_071011_My Sky.jpg

This message was authored by: Jncdnc

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Did a reset also as new to sky stream puk& all was working ok at 12.30am , got up at 5.30 to this issue . Thought we'd done something but looks like there are a lot of us with the same issue. Hope Sky get it sorted soon 

This message was authored by: Lizzie82

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

Thanks for that. 

luckily I'm off to the gym now and can take my frustration out there but I feel like had a work out after spending from 6-630 this morning troubleshooting 

This message was authored by: Uk+roadie

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

Same here tried unplugging to reset but it's the same!! Never had any issues with tv wired 

This message was authored by: Tomo369

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Were having the same issue too

This message was authored by: Bears+Fan

Re: Sky glass menu not working

Same here

This message was authored by: Chrisee

Re: No programs available

Posted by a Superuser, not a Sky employee. Find out more

@Suvs given the large number of posts all reporting the samething no need to start a new thread. Its a fault at Sky's end rebooting your box etc wont cure it. In the meantime use voice search/control and watch whatever you want.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: cathy1980

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

I have the same issue but speaking into the remote you can get BBC one. By saying Play BBC One

This message was authored by: Ingrids

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Mines the same.  I've had to use voice to get to TV channels

This message was authored by: Lizzie82

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

I'm thinking the same to be honest as already been having issues having to keep switching it off at the mains or it just freezes and it then resets itself

This message was authored by: Alison-jane1

Re: Only getting A-Z sky cinema on sky glass

same!!!! 😩

This message was authored by: Naomi8621

Re: I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this ty

I've woken to my tv doing the same. Tried turning off tv at wall but no diff.

 

You can use the voice on remote to open a tv channel.

 

Not impressed given the amount i pay for this subscription

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