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Discussion topic: Sky Glass/Stream Homepage Problems
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Message posted on 03 Feb 2023 06:16 AM
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Sky Stream message
I'm getting a message
sorry, there are currently no programmes of this type available.
Can someone help and let me know if this is a Pcul issue
Message posted on 03 Feb 2023 06:20 AM
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Turned on my sky glass this morning, it loaded the A to Z sky cinema screen.
Hi this morning I turned my sky glass on. It loaded up the A to Z sky cinema page on start up. Home button loads this page as well. So far I've tried turning tv off. Turned the power off for 10 minutes. And turned the WiFi off. On power up after each of these it keeps reverting back to this one screen. It won't let me view anything other than sky cinema A to Z. Help
Message posted on 03 Feb 2023 06:21 AM
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Re: The Home Screen on Sky Glass isn’t working
Voice controlling to "settings" shows it's still on the old firmware, so not related to the 014 update. Must be a backend thing with Sky's system.
Sky Glass 65” [Gen 2] with Sky Live
Sky Glass 43” [Gen 1] with Sky Live
Sky Glass Air 43” connected to Sky Soundbox
Sky Stream Puck x4
Sky Sports & Sky Movies + UHD & Dolby Atmos
Sky FTTP
Sky Mobile SIMO x6
~-~-~-~-~-~
Message posted on 03 Feb 2023 06:21 AM
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Re: Sky Stream message
Me to live in hinckley
Message posted on 03 Feb 2023 06:21 AM
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Error message can’t find programmes of this type and won’t load tv
Hi
I'm getting error message there are currently no programmes of this type available and tv won't load , I've tried all the usual turning it off etc reboot router
Message posted on 03 Feb 2023 06:23 AM
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Re: Sky glass screen stuck on sky cinema, won’t load from remote
Hi we are having exactly the same issue
Message posted on 03 Feb 2023 06:23 AM - last edited: 03 Feb 2023 06:24 AM
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Re: Error message can’t find programmes of this type and won’t load tv
There's some issues going on at Skys end. Affecting everyone. Hopefully they'll fix it when someone there wakes up.
Sky Glass 65” [Gen 2] with Sky Live
Sky Glass 43” [Gen 1] with Sky Live
Sky Glass Air 43” connected to Sky Soundbox
Sky Stream Puck x4
Sky Sports & Sky Movies + UHD & Dolby Atmos
Sky FTTP
Sky Mobile SIMO x6
~-~-~-~-~-~
Message posted on 03 Feb 2023 06:24 AM
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Re: Error message can’t find programmes of this type and won’t load tv
Thankyou , I did wonder if it was a universal issue
Message posted on 03 Feb 2023 06:24 AM
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Re: The Home Screen on Sky Glass isn’t working
My glass is stuck on the Sky Cinema screen, yes I can use voice but it's a pain and not a clever situation, come on Sky, sort it
Message posted on 03 Feb 2023 06:24 AM
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Re: Sky glass
Hi, I think I must be having the same problem as you. My handset stopped working earlier this morning not letting me access the Home Screen. I've tried a few things without success. Think it may result in a phone call.
Message posted on 03 Feb 2023 06:25 AM - last edited: 03 Feb 2023 06:26 AM
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Re: Turned on my sky glass this morning, it loaded the A to Z sky cinema screen.
About 8 other threads about the same issue so far. It's affecting us all and is a problem at Sky's end.
Sky Glass 65” [Gen 2] with Sky Live
Sky Glass 43” [Gen 1] with Sky Live
Sky Glass Air 43” connected to Sky Soundbox
Sky Stream Puck x4
Sky Sports & Sky Movies + UHD & Dolby Atmos
Sky FTTP
Sky Mobile SIMO x6
~-~-~-~-~-~
Message posted on 03 Feb 2023 06:26 AM
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Re: Sky glass
I am having the same issue this morning too!
Message posted on 03 Feb 2023 06:27 AM
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I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this type
My Home Screen on my tv keeps saying there's no programs available. Yes, and then there's a blue circle thing that keeps going round and then I have to talk into my remote to get a program. What's going on?. I have also turn the TV off at the wall and restarted the modem thing and some help would be great so I can have my home screen back to normal. Thank you
Message posted on 03 Feb 2023 06:27 AM
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Re: The Home Screen on Sky Glass isn’t working
The same issue for me, I turned the TV on and off 4 times and still have the cinema screen. Can't navigate anywhere else, and can only use voice commands to get to other channels.
Message posted on 03 Feb 2023 06:28 AM
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Re: Turned on my sky glass this morning, it loaded the A to Z sky cinema screen.
Mine is doing exactly the same thing. Both the main sky glass tv and puck.
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