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Discussion topic: Sky Glass/Stream Homepage Problems

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This message was authored by APMC This message was authored by: APMC

Sky Stream message

I'm getting a message

sorry, there are currently no programmes of this type available. 
Can someone help and let me know if this is a Pcul issue 

This message was authored by Backstabber207 This message was authored by: Backstabber207

Turned on my sky glass this morning, it loaded the A to Z sky cinema screen.

Hi this morning I turned my sky glass on. It loaded up the A to Z sky cinema page on start up. Home button loads this page as well. So far I've tried turning tv off. Turned the power off for 10 minutes. And turned the WiFi off. On power up after each of these it keeps reverting back to this one screen. It won't let me view anything other than sky cinema A to Z. Help

This message was authored by 82bit This message was authored by: 82bit

Re: The Home Screen on Sky Glass isn’t working

Voice controlling to "settings" shows it's still on the old firmware, so not related to the 014 update. Must be a backend thing with Sky's system. 

~-~-~-~-~-~
Sky Glass 65” with Sky Live
Sky Glass 43” with Sky Live
Sky Stream Puck + Sky Soundbox
Sky Stream Puck x3

BT FTTP:
↓920Mbps
↑110Mbps
~-~-~-~-~-~
This message was authored by Scoobydoo1965 This message was authored by: Scoobydoo1965

Re: Sky Stream message

Me to live in hinckley

This message was authored by NR555 This message was authored by: NR555

Error message can’t find programmes of this type and won’t load tv

Hi 

I'm getting error message there are currently no programmes of this type available and tv won't load , I've tried all the usual turning it off etc reboot router 

This message was authored by Hbk316 This message was authored by: Hbk316

Re: Sky glass screen stuck on sky cinema, won’t load from remote

Hi we are having exactly the same issue 

This message was authored by 82bit This message was authored by: 82bit

Re: Error message can’t find programmes of this type and won’t load tv

@NR555 


There's some issues going on at Skys end. Affecting everyone. Hopefully they'll fix it when someone there wakes up. 

~-~-~-~-~-~
Sky Glass 65” with Sky Live
Sky Glass 43” with Sky Live
Sky Stream Puck + Sky Soundbox
Sky Stream Puck x3

BT FTTP:
↓920Mbps
↑110Mbps
~-~-~-~-~-~
This message was authored by NR555 This message was authored by: NR555

Re: Error message can’t find programmes of this type and won’t load tv

Thankyou , I did wonder if it was a universal issue 

This message was authored by Hillytwo This message was authored by: Hillytwo

Re: The Home Screen on Sky Glass isn’t working

My glass is stuck on the Sky Cinema screen, yes I can use voice but it's a pain and not a clever situation, come on Sky, sort it

This message was authored by Window+11 This message was authored by: Window+11

Re: Sky glass

Hi, I think I must be having the same problem as you. My handset stopped working earlier this morning not letting me access the Home Screen. I've tried a few things without success. Think it may result in a phone call.

This message was authored by 82bit This message was authored by: 82bit

Re: Turned on my sky glass this morning, it loaded the A to Z sky cinema screen.

About 8 other threads about the same issue so far. It's affecting us all and is a problem at Sky's end. 

~-~-~-~-~-~
Sky Glass 65” with Sky Live
Sky Glass 43” with Sky Live
Sky Stream Puck + Sky Soundbox
Sky Stream Puck x3

BT FTTP:
↓920Mbps
↑110Mbps
~-~-~-~-~-~
This message was authored by Gm1993 This message was authored by: Gm1993

Re: Sky glass

I am having the same issue this morning too!

This message was authored by Rolo541 This message was authored by: Rolo541

I turn on my tv sky glass and it just keep saying sorry there currently no programmes of this type

My Home Screen on my tv keeps saying there's no programs available. Yes, and then there's a blue circle thing that keeps going round and then I have to talk into my remote to get a program. What's going on?. I have also turn the TV off at the wall and restarted the modem thing and some help would be great so I can have my home screen back to normal. Thank you

This message was authored by Etlprlr This message was authored by: Etlprlr

Re: The Home Screen on Sky Glass isn’t working

The same issue for me, I turned the TV on and off 4 times and still have the cinema screen. Can't navigate anywhere else, and can only use voice commands to get to other channels.

This message was authored by Dogmum2000 This message was authored by: Dogmum2000

Re: Turned on my sky glass this morning, it loaded the A to Z sky cinema screen.

Mine is doing exactly the same thing. Both the main sky glass tv and puck.

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