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Discussion topic: Repeatedly losing Internet connection

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Repeatedly losing Internet connection

Posted by a Superuser, not a Sky employee. Find out more

@leep55 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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Robdaly
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This message was authored by Robdaly This message was authored by: Robdaly

Re: Repeatedly losing Internet connection

I already have posted them ....and by the way the situation is still the same. Very annoying

This message was authored by Highlinder This message was authored by: Highlinder

Re: Repeatedly losing Internet connection

Posted by a Superuser, not a Sky employee. Find out more

@RobdalyPost 16 was not directed at yourself, it was directed at @leep55 

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This message was authored by Bluesgal This message was authored by: Bluesgal

Re: Repeatedly losing Internet connection

This is happening to me also, so annoying as I'm working from home, it drops out about every couple of minutes. Has anyone got any idea why this is happening, I haven't added anything to the network or moved anything. It has been happening for about a week or so. This is my details.

 

SSID: SKYMX1G9
Protocol: Wi-Fi 4 (802.11n)
Security type: WPA2-Personal
Network band: 2.4 GHz
Network channel: 1
Link speed (Receive/Transmit): 72/72 (Mbps)
IPv6 address: 2a02:c7f:50e9:7e00:6963:6c32:5d7d:9722
fd02:928e:e828:0:6963:6c32:5d7d:9722
Link-local IPv6 address: fe80::6963:6c32:5d7d:9722%19
IPv6 DNS servers: fd02:928e:e828:0:681:9bff:fe3d:2180
IPv4 address: 192.168.0.3
IPv4 DNS servers: 192.168.0.1
Manufacturer: Realtek Semiconductor Corp.
Description: Realtek 8821CE Wireless LAN 802.11ac PCI-E NIC
Driver version: 2024.0.8.122
Physical address (MAC): 28-39-26-4D-4B-19

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