Remote control not working for tv

[Madeleine+russell]

Remote control not working 

[caesarome]

Sky+ or Sky Q ?

[StaceyNeville19]

My sky remote controller is not working. I have replaced the batteries with brand new expensive ones and still nothing 

[oldfella]

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@Madeleine+russell wrote:

Remote control not working 

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Hi @Madeleine+russell 

@StaceyNeville19 

Try completly resetting your Bluetooth remote.
Press 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes twice and follow onscreen instructions to re- pair.

[LGUser]

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@StaceyNeville19 wrote:

My sky remote controller is not working. I have replaced the batteries with brand new expensive ones and still nothing 

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If repairing your remote is not working, call Sky and request a replacement remote.

You can use an app for your remote on iOS and Android. The iOS app is called Sky Remote. I do not know the name of the Android app.