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Discussion topic: Remote control not working for tv

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This message was authored by Madeleine+russell This message was authored by: Madeleine+russell

Remote control not working for tv

Remote control not working 

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Remote control not working for tv

Posted by a Superuser, not a Sky employee. Find out more

Sky+ or Sky Q ?

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This message was authored by StaceyNeville19 This message was authored by: StaceyNeville19

Re: Remote control not working for tv

My sky remote controller is not working. I have replaced the batteries with brand new expensive ones and still nothing 

This message was authored by oldfella This message was authored by: oldfella

Re: Remote control not working for tv

Posted by a Superuser, not a Sky employee. Find out more

@Madeleine+russell wrote:

Remote control not working 

 


Hi @Madeleine+russell 

@StaceyNeville19 

Try completly resetting your Bluetooth remote.
Press 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes twice and follow onscreen instructions to re- pair.

This message was authored by LGUser This message was authored by: LGUser

Re: Remote control not working for tv


@StaceyNeville19 wrote:

My sky remote controller is not working. I have replaced the batteries with brand new expensive ones and still nothing 


If repairing your remote is not working, call Sky and request a replacement remote.

 

You can use an app for your remote on iOS and Android. The iOS app is called Sky Remote. I do not know the name of the Android app.

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