Peacock items not downloading

[amitchell]

Almost everything I try to download on sky q comes up as item unavailable, I somehow managed to download an episode or two of monk but it won't let me download any more.... 

[Tom-W19]

Hi amitchell

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Christodd]

I am having the exact same issue with Peacock trying to download heroes.  I've managed to get a couple then it just won't download any more saying item unavailable. 

[Harsh16]

Hi all. I'm having the same issue where I can download a couple of episodes and then the rest says fault with download. There must be an ongoing issue. Please let me know if there is a way to fix this. Thanks. 

[Yoga+guy]

I'm having that same problems. Manage to download the occasional Monk episode but can't today. Haven been able to download House all week 

[seandrews]

There is the odd bit of programming within the Peacock advertising then? I hadn't noticed. 

[JakKay]

I'm having to unplug and reset my box after nearly every episode to be able to download the next, otherwise I keep getting failed, remote network issue. 
Not exactly ideal. 
Why release something when it's clearly not fully working 

[Harsh16]

Thanks. I tried unplugging and downloading again yesterday but still it still didn't work. I'm with you there. Why bring out a service that isn't fully working. Not sure if anyone from sky is reading this or have been informed as we can't be the only ones having this issue. 

[caesarome]

@JakKay @Harsh16 

Are you BT Broadband customers as there are ongoing issues with downloading various on demand content if you are.

[Harsh16]

@caesarome yes I am a BT Broadband customer. Is there a date of when this will be fixed by or if there is any work around in the meantime? Thanks. 

[RJD1910]

I have tried to download from peacock on my sky a box but all I get is a banner saying to upgrade my package but can watch it on the sky go app.

[caesarome]

@Harsh16 

It is being investigated by Sky as there have been loads of posts on this. In the meantime a possible work around can be found here 

@RJD1910 

Can you download Peacock content in SD ?

[RJD1910]

Just did a test. Tried downloading the latest episodes of SNL which all have the Peacock symbol on them. If I search it and select Standard format it doesn't work and just says upgrade package. If I go into the Peacock app I can download in Standard format but it doesn't have the latest episodes listed.

[caesarome]

Very odd @RJD1910 so I have escalated your post to Sky who will be in touch with you tomorrow regarding this via a blue chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

[seandrews]

Everything on there is full of infuriating adverts before during and after & nothing in UHD.

many duplicates of "Sky" shows. 

I wish there was an advert free (in programming) section.

basically that would be iPlayer and ITV Hub & a bit of UKTV.

Sky stuff will never ever get on there if they did it as they are just about selling ad space not TV. More so since Comcast. 

Disney/Fox/Sky would have been a billion times better.