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03 Aug 2021 04:42 PM
Been in touch today to cancel my sky all they Offered me to stay was to pay £24 more than what I was paying already looking like sky are not bothered About losing customers anymore
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03 Aug 2021 04:44 PM - last edited: 03 Aug 2021 04:45 PM
Posted by a Superuser, not a Sky employee. Find out more@Big+jeff Luck of the draw, there is very little the forum can do. If you don't like the offers look elsewhere.
Sky are a business after all and can't give away premium stuff, so yes they can afford to lose customers as there are plenty of new customers to take your place.
03 Aug 2021 04:44 PM
Posted by a Superuser, not a Sky employee. Find out moreSomething might come out of the woodwork during your notice period. They're not obligated to offer you a deal, of course.
03 Aug 2021 04:45 PM
Posted by a Superuser, not a Sky employee. Find out moreWhen you have left you will probably get "Come back to Sky" as that is how it works, Sky are not forced to offer you anything so if you don't believe what they did offer is value for money then you are right to go elsewhere.
03 Aug 2021 07:00 PM
Posted by a Superuser, not a Sky employee. Find out moreIf it's £24 more than you currently pay then you must have had a cracking rate.
03 Aug 2021 08:40 PM - last edited: 03 Aug 2021 08:40 PM
Posted by a Superuser, not a Sky employee. Find out moreIt's a risky strategy to play. I tried it with VirginMedia, and they said go if you want, so I did. That said, Virgin called at the last minute and offered me a deal to stay. I refused, they said I'd regret it! It was the best move I made, I'm still paying less now to Sky than I was to Virgin in 2018.
04 Aug 2021 07:26 AM
Posted by a Superuser, not a Sky employee. Find out moreSky are ok about letting you go. There are stories that they'll do anything to retain you if you threaten to leave, but they know that if you're not in a Virgin served area, you'll be back.
It worked with me, I hated FreeSat so much I had to get Sky back again.
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