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Discussion topic: Sky ID
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Message posted on 03 Aug 2021 10:28 PM
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Sky ID
Hi,
I would like to know how I can remove the name showing on my Sky ID the name is my former marital surname which I no longer want any association with. Please advise, thank you.
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Message posted on 03 Aug 2021 10:32 PM
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Re: Sky ID
Do you mean the name starting with A that appears here, if so you can remove the account here:
https://helpforum.sky.com/t5/user/myprofilepage/tab/personal-profile%3Aclose-account
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 03 Aug 2021 10:58 PM
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Re: Sky ID
@caesarome I think @Ambia means her surname on her Sky account. She's asking if it's possible to change it?
Message posted on 04 Aug 2021 05:47 AM
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Re: Sky ID
If it is your surname that you want changing then select the "Yes, I still need help" option here:
https://www.sky.com/help/articles/change-the-name-on-a-sky-account
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 04 Aug 2021 07:24 AM
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Re: Sky ID
If I read the post right, this is asking for a change in the Sky Id itself, not a name associated with the account, or the profile associated with this community forum.
On Sky.com (when logged in), click on your name and you'll see the Sky Id at the top of the drop-down menu.
It's that Id (I beleive) that's being asked for here.
Pete.
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